FAQ

Q

[Reservation] Is the campsite limited to rehabilitation groups and individuals only?

A

No. Registered non-profit organizations, churches, schools, businesses, or individuals in Hong Kong can apply to rent the campsite and facilities on a first-come, first-served basis, with priority given to rehabilitation groups.

Q

[Reservation] Can someone other than the applicant or team leader handle the check-in procedures?

A

Check-in procedures must be handled by the applicant. If necessary, you can contact campsite staff to make arrangements.

Q

[Reservation] What are the check-in/check-out and room key collection times, and can early check-in or late check-out be arranged?

A

Check-in/Check-out times are as follows:

Day Camp: 9:00 am to 4:00 pm
Overnight Camp: 3:00 pm to 1:30 pm the following day
Twilight Camp: 3:00 pm to 10:00 pm

To arrange early check-in or late check-out, campers will be required to apply for a Day Camp or Twilight Camp and pay the relevant fees.

Q

[Reservation] Are children charged a fee?

A

Children aged three and above are required to pay the full fee, while those under three can enjoy a half-price fee. For every 10 full-paying campers, one child under three is exempt from fees, and so on.

Q

[Reservation] Does the camping fee include meals or activities?

A

Meals and activities require separate booking and payment of relevant fees. Only after confirming the camping period can applicants proceed with activity and meal requests.

Q

[Reservation] If you want to cancel the camping period after booking, can the fees already paid be refunded?

A

Fees paid for the camping period, meals, and activities are non-refundable in case of self-cancellation.

Q

【Dormitory Rooms】Can men and women stay in the same room?

A

No, except for family members.

Q

[Dormitory Rooms] My family has 8 members and wants to stay in a 7-person room; can an additional bed be added?

A

This depends on room availability and can be arranged separately. Please contact campsite staff if needed.

Q

[Dormitory Rooms] Are refrigerators, electric kettles, hairdryers, slippers, safes, or personal hygiene items (such as toothpaste, toothbrushes, shower gel) provided in the rooms?

A

The rooms are equipped with hairdryers, but campers must bring their own personal hygiene and cleaning supplies. Additionally, the dining hall has a self-service hot and cold water dispenser and a communal refrigerator for campers to use. Storage lockers are available in the clubhouse; please contact campsite staff if needed.

Q

[Dormitory Rooms] Do the rooms have air conditioning? Are there any restrictions on operating hours?

A

Yes, air conditioning operates during the room rental period. To conserve energy, please adjust the air conditioning temperature to 23-25 degrees Celsius and turn off all power sources when leaving the room.

Q

[Dormitory Rooms] Is free Wi-Fi provided in the rooms?

A

Free Wi-Fi is provided; please contact campsite staff if needed.

Q

[Services and Facilities] What activities are available at the campsite, and are there limits on the number of participants? How can I make a reservation/register?

A

Activities have different participant limits; please refer to the Campsite Activity Application Form for details. Click here to download

Q

[Services and Facilities] Can activities be registered on the same day?

A

Since the campsite needs to arrange activity instructors in advance, activities must be booked at least three weeks before check-in.

Q

[Services and Facilities] Do the activity rooms have air conditioning? What equipment is available in the activity rooms? Is there an additional charge for extra supplies (such as tables, chairs, markers, etc.)?

A

The activity rooms are equipped with air conditioning and basic facilities. For additional supplies, please contact campsite staff, and charges may apply as needed.

Q

[Services and Facilities] What are the pool's opening hours? Is there a fee?

A

The pool is open from May to October, from 9:15 am to 12:00 pm and from 2:15 pm to 5:00 pm. For details, please refer to the Swimming Pool and Water Activities Application Form. Click here to download

Q

[Services and Facilities] If facilities or items inside the campsite are damaged or accidentally damaged, how should it be handled?

A

Campers should immediately inform camp staff for follow-up. Depending on the situation, campers may need to compensate for any related losses at market value.

Q

[Dining] Can I book meals at the same time as booking a camp? How are meal charges calculated?

A

No need to. Applicants only need to fill out the required forms and submit them to the camp office three weeks before check-in, and meal costs should be paid when ordering, as payment is final and cannot be changed or canceled.

The number of diners must match the number of meal orders; discrepancies will result in the campsite requesting payment of the difference.

Meal charges can be viewed in the Meal Request Form. Click here to download

Q

[Dining] What should be done if a camper requires vegetarian, food-sensitive, or other special dietary needs?

A

Please discuss special dietary arrangements with campsite staff when ordering meals.

Q

[Dining] Can campers arrange their meals if the meal menu or meal times are not suitable?

A

Bringing outside food is prohibited by the campsite. If needed, please discuss with campsite staff when ordering meals for special arrangements.

Q

[Dining] Can meals be consumed in meeting rooms/activity rooms?

A

Eating is not allowed in indoor areas other than the canteen.

Q

[Transportation] How do I get to the campsite?

A

MTR:

Hong Kong University Station, Exit A1, transfer to buses 4, 4X, 7, 30X, 37A, 40, 40M, 71, 90B, 91, 970, 970X, 973 towards Aberdeen
Kennedy Town Station Exit A, transfer to minibuses 23, 23M

Bus:

Take buses 4, 7, 30X, 37A, 40M, 71, 91 from Central
Take buses 970, 970X, 973 from Kowloon

Minibus:

Take minibus 22 from Exchange Square, Central
Take minibus 31 from Times Square, Causeway Bay
Take minibus to Aberdeen from Mong Kok, Golden Chicken Square

Q

[Transportation] Does the campsite provide shuttle bus services to the MTR station?

A

The campsite provides rehabilitation bus shuttle service to and from Kennedy Town MTR Station. The shuttle has 12 seats, 3 wheelchair spaces, an automatic lift, and secure wheelchair locks. For shuttle bus arrangements, applicants must apply when booking a camp, and charges and details can be discussed with campsite staff.

Q

[Transportation] Does the campsite offer parking services?

A

The campsite does not provide parking services. It is recommended that campers park at the nearby ChiFu Landmark Shopping Centre.

Q

[Others] If a camper feels unwell or has an accident at the campsite, in addition to immediately calling 999 for assistance, what should be done?

A

Please notify campsite staff immediately so that appropriate assistance can be provided.

Jockey Club PHAB Camp

FAQ